Retirement Services Process Trainer - Elevate Agents

EXL Service Philippines, Inc. seeks a Trainer to ensure that voice teams consistently meet and exceed client expectations. This role involves developing engaging learning experiences, training new hires and existing agents, and monitoring performance through effective coaching and training methods.

The ideal candidate has 2-3 years of experience as a Customer Service Voice Trainer in Insurance, Healthcare, or Financial sectors, alongside strong organizational and communication skills. The position offers opportunities for professional growth and impactful contributions to the team.