Retention-Driven High-Volume Support Pro

Wise seeks a Customer Support Specialist to join our dynamic Operations team in Singapore. You will be responsible for providing exceptional support to both consumer and business customers, aiming to turn every interaction into a retention opportunity.

Your mission includes managing customer enquiries, resolving issues, and educating customers on product benefits. We’re looking for someone with strong communication skills and at least 2 years of customer-facing experience, particularly in a fast-paced environment.