Found Description
**About TrimRx TrimRx**
is building the first truly managed GLP-1 care model - one that takes responsibility for what happens after a prescription is written.
In a market optimized for speed and volume, we differentiate by owning outcomes.
We guide patients through side effects, lifestyle integration, and long-term sustainability through proactive, human care.
At TrimRx, guidance is the product and proactive support is non-negotiable.
If you believe healthcare should feel responsible, responsive, and human, you'll fit right in.
**The Role**
The Retention Agent plays a critical role at the most critical moment in a patient's journey: when they request to cancel.
This is a moment of truth.
Trust is fragile.
Confusion or frustration may be high.
Your job is not to pressure - it's to listen, investigate, clarify, and guide.
That means understanding the real reason behind a cancellation request, resolving preventable issues, and helping pat...