Retail Support Representative

Location: IT Park, Lahug, Cebu City

Step into a role where every interaction shapes the customer experience . We’re hiring Customer Service Representatives to support leading retail brands—helping shoppers with orders, products, returns, and account concerns in a fast‑paced, customer‑first environment.

What You’ll Do

• Assist customers via phone, chat, or email with orders, deliveries, returns, and billing
• Provide accurate product information and resolve concerns efficiently
• Deliver friendly, professional service that builds trust and loyaltyus
• Document interactions and meet quality standards

Qualifications

• College Graduate, 2nd Year College Undergraduate, or Senior High School Graduate
• With at least 6 mos BPO experience (retail experience is a plus)
• Knowledgeable in Sales and Soft selling
• Strong English communica...