Found Description
Role Opportunity
Drive cash sales growth through the effective setup, running and management of all retail outlets within a designated area.
Your Tasks
- Be able to identify different customer needs and wants and to provide solutions that will ensure customer satisfaction.
- Maintain quality customer service for customer satisfaction through optimised processes, giving feedback to country retail team, and conducting retail audit reviews within their specified area.
- Implement standardized guidelines & procedures that will track and monitor adherence and performance.
- Training frontline staff in Best-in-Class Retail.
- Provide direction and coaching to retail staff, supporting the achievement of revenue targets.
- Support country sales & marketing campaigns at Retail point-of-sale.
- Ensure effective implementation and running of outlet Catchment Area Marketing Programs to achieve maximum target segm...