Found Description
Job Summary
PetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. This role also shares responsibility of store cleanliness and maintenance, and pet safety standards as well as the direct care of pets within our store.
Responsibilities
- Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.
- Greets pet parents and answers their questions throughout the store.
- Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience.
- Responsible for the pet healthcare of store owned pets, which includes feeding, watering and cleaning all pet habitats (bird, reptile, small animal, cricket, and fish aquariums).
- Maintains total s...