Found Description
Position
Retail Operations QA Monitoring Analyst
Work Setup & Shift
Onsite | Shifting Schedule (including weekend/holidays)
Location
Global One Eastwood, Libis, Quezon City
Key Accountabilities
- Review live and recorded CCTV footage across fuel forecourts, convenience stores, and back‑of‑house areas in line with approved monitoring protocols.
- Confirm staff presence, resourcing levels, and forecourt coverage in accordance with trading requirements.
- Validate store opening readiness, presentation standards, housekeeping, and customer service behaviours.
- Cross‑check observations with past compliance results to identify improvements.
- Monitor high‑risk trading periods including peak trade, night trade, and lone‑worker scenarios.
- Identify, document, and escalat(e) non‑compliance with operational, safety, and brand standards.
- Prepare clear, factual, and objecti...
Ready to Apply?
Submit your application for Retail Operations QA Monitoring Analyst at MicroSourcing
Apply Now