Retail Operations Manager Role

Join The Brick as a Retail Operations Manager and lead a customer-oriented team. Focus on achieving operational excellence while enhancing customer satisfaction.
In the position of Operations Manager, you'll report directly to the Store Manager and be responsible for key operational functions. This includes implementing policies, coaching employees, and addressing customer service challenges. You will enhance store profitability through efficient practices while ensuring store standards are consistently met and improved upon.
Key Responsibilities:
• Ensure compliance with operating procedures and policies
• Develop and mentor staff through performance evaluations
• Tackle escalated service issues and implement solutions
• Boost store efficiency and profitability measures
• Maintain optimal merchandising and customer service excellence
Requirements:
• High school diploma or equivalent; advanced education a plus
• Minimum 2 years in supervisory roles within ...