Found Description
Job Description
WHAT YOU'LL DO
As a Retail Operations Lead, you will drive a customer‑centric, efficient, and future-ready store operating model. You guide Area Teams, support cross-functional collaboration, use data to make informed decisions, and ensure consistent, efficient store operation across our SEA Sales Market, covering Malaysia, Singapore, Philippines and Vietnam:
You will:
- Lead and evolve store operations to deliver a seamless, customer-first omnichannel experience
- Enable simple, efficient ways of working across stores by aligning people, processes, and technology
- Secure strong execution through effective workload planning, workforce optimization, and smart use of automation
- Maximize the impact of tools, data, and solutions to drive performance and better decision-making
- Act on insights to improve results—removing customer pain points and driving continuous improvement
- Build strong p...