Found Description
Job Description
Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail with flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company hosts 10+ Canadian retail banners across over 200 stores in Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, and Yukon, offering a welcoming and intuitive shopping experience for all cannabis consumers.
Job Overview
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift. The Lead maintains store appearance and product presentation to company standards and serves as a knowledge resource for team members. Duties include supervising staff, assisting cashiers, delivering high‑level customer service, managing cash, performing administrative tasks, setting alarms, and keeping the front‑of‑house clean and organized.
All Retail Experience Leads are expected to be ...