Retail Customer Advisor at Lee Valley

Embark on a rewarding journey as a Retail Customer Advisor at Lee Valley, delivering high-quality assistance and support for customer orders. Engage with customers and enhance their retail experience through service excellence.
This role involves processing transactions and addressing product inquiries, with the opportunity to develop strong product knowledge. Experience in retail or skilled trades will benefit you in assisting customers effectively while adhering to established procedures for exchanges and inventory management.
Key Responsibilities:
• Process customer payment transactions accurately
• Answer product-related inquiries with clarity
• Help customers locate desired items in the showroom
• Follow procedures for exchanges and returns
• Refill displays and assist in inventory flow
Requirements:
• 1 to 2 years of retail experience preferred
• Asset if experienced in a skilled craft or trade
• Understanding of cash handling procedures required<...