Found Description
We are partnering with a growing retail business in Malaysia to appoint a Retail Area Manager to oversee multiple stores within an assigned territory. This role offers the opportunity to play a key part in strengthening store performance, leadership capability, and operational standards.
Key Responsibilities
- Lead, coach, and develop Store Managers to deliver strong sales and customer experience.
- Drive area-level performance across sales, productivity, and operational efficiency.
- Ensure consistent execution of store standards, visual presentation, and service quality.
- Conduct regular store visits, providing structured feedback and performance coaching.
- Support recruitment, development, and retention of store leadership and frontline teams.
- Partner with Store Managers on workforce planning to balance service levels and cost control.
- Identify talent for succession planning and future growth.
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