Retail Area Manager / Field Operator, Multi-Branch Execution (North York)

Overview

Cash 4 You operates a 78‑store retail financial services network across Ontario. We are redesigning retail operations around a system‑managed model: clear standards, live scorecards, branch audits, training triggers, operating routines, and field execution.

Responsibilities

You will support an assigned portfolio of Cash 4 You branches. The role typically begins with a focused portfolio of approximately 3 to 5 branches and may expand toward 6 to 10 branches as performance, judgment, and branch impact are proven.

• Visit branches based on operating signals, risk, and assigned priorities.
• Validate what is actually happening inside the store.
• Reinforce standards around customer service, sales execution, collections activity, compliance, documentation, branch appearance, opening routines, and closing routines.
• Coach frontline employees using company standards, scripts, checklists, and scorecards.
• Support n...