Retail Account Operations Manager

**_ Responsibilities: _**
- Channel Data & Incentives Management: monitors channel data and incentives, ensures governance with channel partners, attends governance calls, and handles escalations to correct deviations.
- Partner Portal Knowledge: requires familiarity with Partner Portal capabilities and tools, ensuring accurate documentation and translations, and addressing any issues with process documentation.
- Partner Profiling: acts as a point of contact for partner data clarification, engaging with partners and sales representatives for onboarding and validating information.
- Contract and Compliance Support: must be knowledgeable about partner contract obligations, compliance, and audit requirements, supporting both HP and partners in these areas.
- Supply Chain and Credit Management: monitoring supply chain performance, mediating escalations, and supporting credit and collection activities with channel partners.
- Training and Communication: facilitat...