Found Description
Retail Account | CSR | Virtual Process | Onsite Set-up
StackPH
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Job Description
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund
Free Meals, Gym Membership
Professional Development
Job Training
Maternity & Paternity Leave, Sick Leave, Vacation Leave
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Key Responsibilities
- Provide friendly and professional support to retail customers via phone, email, or chat
- Assist customers with inquiries about orders, product information, returns, refunds, and account concerns
- Help customers track orders and resolve delivery or payment issues
- Process service requests and provide accurate product or policy information
- Document customer interactions and ensure proper follow-up when necessary
- Maintain excellent customer service and quality standards in every interaction
Qualifica...
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