Restoration Supervisor

As the front‑line representative of the SERVPRO® brand, the Restoration Supervisor coordinates, monitors, and performs work activities on projects to fulfil service needs and facilitate a positive customer experience.

• Coordinate and perform scheduled production processes and ensure quality control.
• Manage customer & client experience, tracking satisfaction via online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document detailed and accurate job files to support the services provided.
• Manage labor and consumable usage on assigned projects.
• Communicate with the restoration project manager and office staff regarding project progress and issues.
• Communicate and follow all OSHA guidelines for job safety.
• Protect and properly use equipment and materials.
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