Found Description
FILINVEST COMPANY: CRIMSON RESORT AND SPA BORACAY
Restaurant Supervisor (In-Room Dining Supervisor)
Scope and Responsibilities
- Plan, assign, and monitor duties
- Guest Satisfaction
- Ensure that all in-suite deliveries are made according to time frames set
- Ensure that the guests are provided with efficient and professional service.
- Establish the level of customer experience for the restaurant and work daily to maintain and improve it.
- Set up room service order in a thorough and swift manner
- Guest satisfaction
- Other duties as assigned
- Answer phones using appropriate verbiage
- Room Service Order
- Address customer concerns on a timely basis.
- Practice professional and clear communication skills.
- Monitor supervisor performance, using correct language and ensuring fairness and respect to all.
- Ensure procedures are in place...