Found Description
Job Description & Requirements
We are looking for a F&B Floor Manager who will be responsible for the day to day operations of the outlet restaurant side. He / She will ensure efficient restaurant operations as well as maintaining high standards of quality and service to achieve superior customer satisfaction.
DUTIES & RESPONSIBILITIES- Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations.
- Analyzing and interpreting trends to facilitate planning.
- Coordinating front and back of the house operations for smooth delivery of services.
- Ensure compliance with safety and sanitation regulations.
- Control operations cost and identify measures to cut wastages.
- Respond promptly to customer complaints, suggest solutions to resolve complaints.
- Manage / maintain outlet good image.
- Training / coaching of new / current staff on customer servic...