Found Description
Restaurant Manager - UAE
Reports to: Operations Manager
Job Purpose:
Manages the Café team and an efficient restaurant operation that provides the highest standard of food and beverage quality, presentation and service standards that aims to delight and exceed guest expectations. Responsible for meeting the Café’s revenue and profitability goals and proactively drives sales to generate revenue growth.
Key Accountabilities:
Guest
- Ensures a consistent warm, thoughtful and sincere guest experience is created through a personalised approach and attention to detail.
- Is able to efficiently respond to customer queries and concerns maintaining sensitivity, politeness and professionalism at all times.
- Gets to know and build a rapport with regular guests.
Operations
- Co-ordinates and manages the entire restaurant operation, including front-of-house and back-of-house to c...