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Job Summary
As a Restaurant Captain, you will lead and supervise the front‑of‑house team to ensure smooth, efficient operations and deliver exceptional dining experiences. You will drive service excellence, coordinate with kitchen staff, and uphold food safety standards to enhance guest satisfaction.
Responsibilities- Lead and motivate the front‑of‑house team to consistently deliver excellent customer service and achieve high guest satisfaction
- Conduct pre‑shift meetings to communicate daily specials, promotions, and service expectations, ensuring team alignment and preparedness
- Provide training and ongoing guidance to new and existing staff to maintain service quality and operational standards
- Foster a positive, collaborative work environment that supports team engagement and performance
- Personally attend to special guest needs and requests to enhance the overall dining experience
- Resolve customer...