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Resident Services Agent

Concert Properties

victoria, capital regional district, Canada Full-time July 20, 2026

Found Description

Position Summary

We’re hiring a Resident Service Agent with a strong background in administration and customer service for our Victoria Portfolio. This role is resident-facing and building-focused and we are looking for a strong, self-starting individual. You’ll be responsible for day‑to‑day administration, tenant interactions, suite turnovers, and contractor coordination and report into the Community Manager.

Key Responsibilities

  • Attend to the ongoing rental of vacant suites and process suite rental applications.
  • Complete credit checks and other reference checks.
  • Complete and administer tenancy agreements.
  • Coordinate move‑in and move‑out of residents of the building, working with Maintenance staff on elevator scheduling, etc.
  • Conduct move‑in/out inspections.
  • Assist with regular inspections of the building and suites.
  • Provide positive customer relations to the tenants, including handling...

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