Found Description
Summary
Grand Hyatt Barcelona is looking for a motivated, detail‑oriented, and service‑driven student to join our Reservations Internship Program. This 6‑month internship provides hands‑on experience in reservations, communication, and revenue support within a luxury hotel environment.
What You’ll Do
- Assist in managing room reservations via phone, email, and online channels
- Provide guests with accurate information about room types, rates, promotions, and hotel services
- Support the team in handling booking modifications, cancellations, and special requests
- Maintain updated and accurate information in the reservation system (PMS)
- Ensure all reservation details are correctly recorded and communicated to relevant departments
- Collaborate with Front Office and Housekeeping to ensure smooth guest experiences
- Assist with group bookings and event‑related reservations
- Monitor availabili...
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