Found Description
Position Overview
Accor is seeking a Reservations Supervisor to join its team in Dubai. This role is responsible for overseeing daily reservations operations, ensuring accuracy, compliance, and guest satisfaction. The position requires strong organizational and leadership skills to manage staff training, performance, and productivity while maintaining high standards of service in line with Accor's brand values.
Location: United Arab Emirates, Dubai
Industry: Hospitality / Travel
Function: Hotel / Resort / Lodging
Salary: monthly (Market estimated)
Job Type: Full-time
Core Duties
- Monitor daily reservations to ensure compliance and timely response to guest requests
- Verify accuracy of guest details, rates, and payment methods in all bookings
- Conduct spot-checks on reservations and oversee VIP arrivals
- Organize and deliver on‑job and weekly staff training sessions
- Keep reservations ...
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