Reservations manager

Overview

Are you ready to elevate luxury guest experiences and streamline reservation operations at a prestigious hospitality group? Our client, a trend-setter in the luxury accommodation sector with a reputation for excellence and high standards, is seeking an experienced Reservations Manager to join their team in the Western Cape. This is an exciting opportunity for a seasoned professional to lead end-to-end reservation processes across multiple premium assets, ensuring operational precision and outstanding guest service.

Where You'll Make an Impact Be part of setting up the entire reservations department at head office Set up systems, procedures, contracts and processes Build the property management systems in terms of room types and rates Manage the entire guest reservations process across various luxury properties. Ensure operational accuracy across distribution channels, including OTAs Maintain high standards in reservations and overall guest experience Coordinate with s...