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Reservations Agent

Accor

Edinburgh, Scotland, United Kingdom Full-Time July 12, 2026

Found Description


Company Description

We’re looking for a Reservations Agent to make every booking seamless, every guest excited about their visit and every step of the reservation journey effortless at The Hoxton, Edinburgh.

Reporting to the Front Office Manager, you’ll be responsible for being the first point of contact for future guests-handling room bookings with accuracy, warmth and genuine hospitality. Your role focuses on managing individual room reservations, supporting hotel operations, and ensuring smooth communication between departments so that every stay begins perfectly.

We’ve opened our doors in Edinburgh’s charming West End - our very first Hox in Scotland. Set across 11 beautiful Georgian townhouses, we’re home to 214 bedrooms, a lively open lobby and bar, an all-day Italian trattoria Patatino, a retro-inspired cinema, a flexible and super-size event space called The Get Together, and The Apartment – our unique signature spot for meetings, private d...

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