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Reservationist

Thorpe Park Hotel & Spa

Leeds, England, United Kingdom Full Time July 12, 2026

Found Description

As a Reservationist you are the first point of contact for guests before they even arrive.

As a Reservationist you are the first point of contact for guests before they even arrive


You will help to manage our busy reservations office and ensure everything is in place to make sure the guest’s experience is the best it can be.


Your day to day;

  • Spending most of your day communicating with potential and repeat guests

  • Using the telephone and online booking systems to seamlessly meet the guests needs

  • Providing the best possible customer service to all of our guests, be it business or pleasure

  • Making and assisting with reservations

  • Contributing towards sales for bedroom occupancy targets

  • Using your knowledge to showcase the facilities offered at your site
  • Who are we looking for?


    We’re looking for an individual who thrives on delivering great customer service a...

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