Reservation & Ticketing Agent

An airline ticketing and reservation agent is responsible for managing customer inquiries and reservations for flights.



Employee will be:

- Assists clients in providing flight quotation and other flight concerns via phone, emails or walk-ins

- Processes change of reservations when flight itineraries or original schedule are amended

- Issuance of tickets for various booking requests thru Airline Reservations system

- Assists check in counter agents at the airport during flight in handling excess baggage computation, seat upgrade and other ticket related matters

- Prepares individual Sales report, weekly availability report and daily Collection report



Required Qualifications, Capabilities, and Skills

- Must be a Bachelor's Degree holder of 4 years course

- Willing to work in flexible hours, shift schedules and holidays

- Previous work experience in any GDS is a PLUS

- With strong communication s...