Reservation Assistant

On-site - Quezon City Fresh Graduate/Student Bachelor Full-time

Reservation Assistant

Reservation Assistant is responsible for handling booking requests and ensuring that customers (guests or clients) successfully reserve services such as hotel rooms, restaurants, or events. Provide information and process bookings accurately.

Responsibilities

• Handle booking requests via phone, email, or online systems.
• Provide information about availability, rates, and services.
• Enter and update reservations in the system.
• Confirm bookings and send details to customers.
• Assist with cancellations or changes to reservations.
• Maintain records of reservations and customer information.
• Ensure customer satisfaction by responding politely and efficiently.

Requirements and Qualifications

• Bachelor’s degree in Hospitality Management, Tourism, Business Administration, or a r...