Found Description
Job Description
Qualifications
Additional Information
Handle all reservation inquiries via phone, email, online platforms, and other communication channels
Process room bookings accurately in the reservation system in accordance with hotel policies
Provide guests with detailed information regarding room types, rates, promotions, and hotel facilities
Verify reservation details, payment methods, and special requests to ensure accuracy
Qualifications
Minimum 1–2 years of experience in reservations, front office, or customer service, preferably in a 4- or 5-star hotel
Professional appearance and positive service attitude
Strong communication and customer service skills
Detail-oriented with strong organizational abilities
Additional Information
- The ability to challenge the norm and work in an environment that is both creative and rewardi...