Representment & Chargebacks Expert

Fraud Deflect | Fully Remote (US/Canada, Eastern Time overlap required) Reports to: Operations Manager Please provide your Resume in English language. About Fraud Deflect Fraud Deflect helps businesses reduce fraud losses, prevent chargebacks, manage disputes, improve operational visibility, and make better decisions using real-time alerts, integrations, automation, and transaction data. We work in a fast-moving fintech environment where engineering is directly tied to client onboarding, merchant operations, fraud workflows, dispute workflows, reporting, and production reliability. Role Overview We're hiring a Representment & Chargeback expert , reporting to our Operations Manager. You'll own the end-to-end chargeback process, primarily, but not only, representment casework: building evidence packages, tracking representment outcomes, and identifying patterns in dispute data for merchants processing through various platforms such as Stripe and PayPal. We're looking for someone deepl...