Representative, Sales Order, Bilingual

Overview:
**Customer Service Representative**
Are you passionate about delivering exceptional service and helping others succeed? At **Herbalife**, we’re looking for a motivated and empathetic **Customer Service Representative** to be the voice that empowers our Distributors to thrive with our products and services.
**Key Responsibilities**:
- Be the first point of contact for Distributors, capturing and tracking orders via phone with empathy and professionalism.
- Provide timely and accurate information about promotions, events, and new product launches.
- Support Distributors in maximizing the benefits of Herbalife’s offerings.
- Reactivate accounts upon request and ensure a smooth return to the community.
- Document and escalate any reported adverse events, ensuring proper follow-up with internal teams.
- Accurately code and track cases in our internal system for reporting and resolution.
- Collaborate with cross-functional teams such as Distributor Rel...