Representative, Sales Order, Bilingual

Overview:
**Position Summary**
**General**
Capture orders from Associates and guide them to achieve the best results from Herbalife products and services.
**Responsibilities**:
- Capture and track orders from Associates via telephone, showing empathy and good service.
- Document any adverse event reported by an Associate or Customer and continue the corresponding process to ensure follow-up by GMPSS.
- Provide information on promotions, events, and new products to Associates.
- Guide Associates to achieve the best results from the company's products and services.
- Reactivate accounts of associates who request it via telephone.
**Processes and Controls**
- Follow the corresponding Orders processes and procedures.
- Correctly code cases in HCM for timely follow-up and reporting.
**Supervisory Responsibilities**:
N/A
Job Qualifications:
**Organizational Relationships**
Interact with the Associate Relations, Order Support, and GMPSS areas...