Found Description
To provide exceptional customer service and quality sales support to the Italy & Spain customer base and all wider business functions, supporting the CS Team Leader in the efficient management of all daily operations within the Customer Services department.
Temporary Role (Contract for 8 Months)
Key Role Overview
- End-to-end management of the entire order to shipment process, including customer order and delivery follow-up and all relevant administration
- Engage with customers to provide a positive, quality Customer experience in all circumstances
- Closely collaborate with Sales department and across all business functions both locally and centrally
- Promote a high level of customer satisfaction and quality of service
- Provide quality and proactive support to both internal and external customers
Day To Day CS Responsibilities
- End-to-end management of the OTS (order to shipment) pr...