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Representative Customer Care

Tata Consultancy Services

jalisco, jalisco, Mexico Full-time June 19, 2026

Found Description

Customer Success / Support Specialist We're looking for a dynamic and customer-focused professional who genuinely enjoys connecting with people and thrives on proactively solving challenges.
The ideal candidate is passionate about delivering exceptional service and turning every customer interaction into a positive, memorable experience—ultimately transforming customers into loyal brand advocates.
Key Responsibilities
Engage with customers through phone, email, and chat, delivering timely and high-quality support
Provide accurate, insightful, and friendly responses regarding product features, pricing, and availability
Collaborate cross-functionally with internal teams to ensure seamless resolution of customer needs
Maintain accurate customer records and perform data entry across various systems and platforms
Qualifications
~1–3 years of relevant experience in customer service, support, or a related field
~ Outstanding communication skills, includi...

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