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Reports Operations Manager

GCash

manila, metro manila, Philippines Full-time June 10, 2026

Found Description

You Will Be Responsible For The Following

  • Lead and manage CDA Operational Analytics team
  • Establish team KPIs and ensure they’re met consistently
  • Plan and execute operations activities (UAM, BCP, etc.) as planned
  • Perform infrastructure capacity planning; anticipate issues and implement fixes
  • Ensure successful distribution of reports, data files, etc. via email and sftp, and maintenance of distribution list
  • Manage and monitor reports and automation workflows, and ensure job uptime and optimum performance
  • Create intuitive alerts for issue detection and prevention
  • Monitor reports and automation workflow infrastructure health on a regular basis
  • Perform reports and automation workflow infrastructure capacity planning, and seek approval as required (expansion/reduction of resources, new storage, etc.)
  • Attend urgent reports operations calls during business hours and occasional outsid...

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