Reporting Analyst: KPI Dashboards & Data Integrity

Transcom is hiring a Reporting Analyst for their Pasig site to support contact center operations through operational KPI reports and dashboards. The position requires at least 5 years in contact center operations and 2 years in BPO reporting, among other qualifications.

The ideal candidate will possess strong analytical skills, proficiency with Google Suite and MS Excel, and the ability to manage multiple priorities. Benefits include Day 1 HMO, rice subsidy, clothing allowance, and more.