Found Description
Position: Repair Studio Technician
Location: Samsonite Oxford Street Store, 285 Oxford Street, London W1C 2DW
Availability: Mid-April 2026
Job Purpose
As a Repair Technician at Samsonite, you will be the trusted expert behind a globally recognized brand known for innovation, durability, and style in travel solutions. Your mission is to deliver exceptional customer service while performing precise, high‑quality repairs that restore products to their original standard. You will combine technical skills with deep product knowledge, ensuring every interaction reflects Samsonite's commitment to excellence and care. From assessing damage and executing repairs to advising customers on warranties and after‑sales services, you play a vital role in maintaining customer trust and loyalty. This position requires attention to detail, problem‑solving ability, and a passion for craftsmanship – because every suitcase tells a story, and you'll help keep those j...