Repair Planner at Craftsman Collision

Shape your career with Craftsman Collision as a Repair Planner in Kamloops, BC. This role focuses on customer service, estimating repairs, and enhancing vehicle throughput.
As a Repair Planner, you’ll be instrumental in supporting day-to-day operations while ensuring high-quality standards are met. The position requires effective communication with customers and strong leadership among shop personnel. You will also engage in quality control and insurance relations, making a positive impact in the work environment.
Key Responsibilities:
• Lead daily shop operations to meet stakeholder objectives
• Provide customer service during vehicle drop-off and pick-up
• Guide parts ordering after repair plans completion
• Ensure compliance with safety and quality standards
• Participate actively in daily production meetings
Requirements:
• Minimum 1.5 years of experience in customer service or similar
• Post-secondary degree or diploma preferred
• Proficient in Mit...