Found Description
David Kennedy Recruitment has partnered with a leading BPO company which supports top tech brands in providing exceptional customer care. Together, we're looking for a Norwegian speaking Renewals Specialist for a leading tech brand.
Position: Renewals Specialist
Location: Benalmádena OR Valencia, Spain
Employment type: Full-time
Work model: Hybrid
Remuneration: Base salary + performance bonus
DUTIES AND RESPONSIBILITIES:
Serve as the primary point of contact for customers throughout the contract renewal process, fostering trust and building long-term business relationships.
Convert renewal opportunities into revenue by qualifying leads based on criteria such as budget, authority, need, and timeline.
Engage with small and medium-sized businesses across various industries to understand their needs and identify potential upsell and cross-sell opportunities.
Assess customers' c...
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