Found Description
Renewals Sales and Client Servicing Associate Responsibilities:
● Tracking subscription renewals.
● Sending timely reminders to customers.
● Outbound Telecalling to ensure that clients are renewing their courses on time.
● Helping the existing customers with upgrades.
● Keeping thorough records of all current and potential clients.
● Ensure achievement of Renewal Collection targets.
● Exceed defined monthly, quarterly, semi- annual and annual sales quota.
● Gain comprehensive knowledge about courses and clarify information wherever required.
● Engage with customers at various points (welcome calls, service/feedback calls, renewal calls).
● Building strong client relationships by offering superior after-sales support which includes welcome calls, service/feedback calls, renewal calls.
Client Servicing and Renewals Executive Requirements:
● A bache...