Found Description
**Experience**:0-2 years
**Job Summary**:
**As a Renewals Specialist, you will support the Renewals team in ensuring smooth, timely, and customer-centric contract renewals for our SaaS offerings.
You'll play a key role in maintaining customer satisfaction and retention through administrative support, cross-functional coordination, and a growing understanding of customer needs and renewal strategies.
This role is ideal for a detail-oriented, motivated individual who is eager to build a career in SaaS revenue and customer operations.
**:
**Key Responsibilities**:
- **Track contract renewal dates and maintain accurate records in CRM systems (e.g., Salesforce)**
- **Send renewal notifications, reminders, and follow-ups to customers**
- **Assist in generating quotes and preparing contract documentation**
- **Coordinate with Sales, Customer Success, and Legal to support the renewal process**
- **Maintain and report on renewal pipeline status, id...