Found Description
We are seeking a results-driven Renewals Manager to lead and manage the renewals function, ensuring high customer retention and revenue continuity. The ideal candidate will have strong experience in customer success, account management, or inside sales, with a proven ability to drive renewal strategies and maintain long-term client relationships.
Key Responsibilities
Lead and manage the renewals process to ensure timely contract renewals and retention
Develop and execute strategies to maximize customer retention and recurring revenue
Build and maintain strong relationships with clients and key stakeholders
Collaborate with sales, customer success, and support teams to ensure a seamless customer experience
Monitor renewal pipelines and forecast revenue accurately
Identify risks and proactively implement retention strategies
Handle esca...