Found Description
We are recruiting a renewals executive to work for an Insurance Broker based in the Black Country. This position is remote based and full time hours.
The Objective of this role is to maximise renewal retention on a book of commercial insurance clients.
The main duties will be:
Achieves and supports company objectives and standards
Targeted renewal retention of 75% across a book of commercial clients
Follows a renewal process adhering to a renewal script
Manage pipeline of potential renewals to meet renewal retention requirements
Follow a process for chasing renewals with calls, texts and emails
Meet personal & team KPI’s
Customer and retention focused
Maintains excellent service standards ensuring all our customers’ expectations are exceeded
Compliant and follows guidelines to comply with FCA regulations
Contributes to teamwork and supports the team to deliver results
Organisation stills wi...
The Objective of this role is to maximise renewal retention on a book of commercial insurance clients.
The main duties will be:
Achieves and supports company objectives and standards
Targeted renewal retention of 75% across a book of commercial clients
Follows a renewal process adhering to a renewal script
Manage pipeline of potential renewals to meet renewal retention requirements
Follow a process for chasing renewals with calls, texts and emails
Meet personal & team KPI’s
Customer and retention focused
Maintains excellent service standards ensuring all our customers’ expectations are exceeded
Compliant and follows guidelines to comply with FCA regulations
Contributes to teamwork and supports the team to deliver results
Organisation stills wi...
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