Remote WordPress Support Team Lead (Player-Coach)

Jobgether is seeking a Technical Support Team Lead to oversee a remote team in providing top-notch support for managed WordPress hosting. You will balance customer support with team leadership, with responsibility for SLAs and performance metrics. Ideal applicants have a strong technical background and proven leadership experience in fast-paced environments.

Key benefits include a flexible working environment, competitive compensation, and an open vacation policy. You'll play a key role in improving customer satisfaction while mentoring a talented technical support team.