Remote Travel & Concierge Experience Bilingual Agent

As a Travel and Concierge Consultant, you will help customers discover and experience travel in unforgettable ways, exceeding expectations for our Premium Card Members.

Responsibilities

• Assist customers in planning and enjoying trips and concierge experiences.
• Deliver innovative and extraordinary travel solutions that create a WOW effect.
• Apply strong knowledge of travel and world geography gained from travel experience, study, or sales history.
• Manage time effectively and multitask across chat, email, and voice communication channels.
• Work flexible shifts, including nights, weekends, and core hours in a 24/7 environment.

Qualifications

• Strong travel and world geography knowledge.
• Excellent listening, spoken, and written communication skills.
• Resilience and composure under pressure.
• Strong time‑management and multitasking ability.
• Sales experienc...