Remote Tier 1 Service Desk Technician - 1st Level Support

Sourcefit is looking for a dedicated Tier 1 Service Desk Technician to provide first-line technical support in a work-from-home setting. Your role will involve managing inbound calls, troubleshooting technical issues, and ensuring client satisfaction.

The ideal candidate has at least 3–5 years of experience and strong communication skills. You'll use tools like Microsoft 365 and ConnectWise to support clients effectively. Join a dynamic team that values technical expertise and customer service.