Remote Technical Support Team Lead - Coaching & Performance

Resolv Global is looking for an experienced Technical Support Team Lead in Xalapa-Enríquez, Veracruz. This remote position involves overseeing a team of Tier 1 Technical Support Agents that assist customers across North America.

The ideal candidate should have a strong background in technical troubleshooting and team leadership, focusing on coaching and accountability to ensure high service levels.

Competitive compensation at USD $6.50 per hour, paid weekly. Background in remote support is essential.