Remote Tech Support Expert — Phone Numbers

Twilio is seeking a Technical Support Expert 2 to join our remote team based in Colombia. In this role, you will address complex customer inquiries using your technical know-how and interpersonal skills. You will work closely with our engineering and product teams to improve services based on customer feedback.

The ideal candidate is empathetic, possesses excellent communication skills, and is capable of collaborating across departments. Twilio offers competitive pay and numerous benefits to support employee well-being.