Remote Solar Customer Success Specialist II

ThinkIQ is seeking a Customer Success Specialist ll to handle complex customer cases and escalations within our solar service operations. This role demands strong problem-solving skills and a proactive approach to customer engagement.

The ideal candidate will have 2+ years in customer service, experience with CRM systems like Salesforce, and proficiency in Spanish. The position is remote based in the Philippines and focuses on improving customer satisfaction and response times.