Remote Service Optimization Specialist – Contact Center

Five9, located in Manila, is seeking a Service Optimization Specialist to support clients by implementing projects and consulting for best practices in their Contact Center solutions. The ideal candidate should have over 5 years of experience, particularly in managing client relationships and project management, along with knowledge of relevant technologies such as PBX and VoIP applications.

The role offers a range of benefits, including company stocks, retirement plans, and various allowances. This position is great for someone with a customer-focused mindset looking to make an impact in a dynamic environment.